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Coverage for Compassionate Care

Affordable Coverage Options Available for Your Mental Health Journey

Accepted Insurances

United Healthcare (Optum)

Oxford (Optum)

Oscar (Optum)

Carelon Behavioral Health

Quest Behavioral Health

Aetna

Cigna

Blue Cross and Blue Shield

Not sure if your insurance is accepted? Check your coverage here.

Out-of-Network Option

 

Superbilling

If you have an insurance plan that we do not currently accept, you may still be able to receive reimbursement for your sessions. We can provide a superbill, which is an itemized receipt containing all the necessary information your insurance company needs to process an out-of-network claim.

Simply submit the superbill to your insurance provider, and they will determine your eligibility for partial or full reimbursement. We recommend contacting your insurance company beforehand to understand your out-of-network mental health benefits.

Please note: Payment is due at the time of service. Reimbursement amounts vary depending on your insurance plan.

How to Use a Superbill

  1. Ask for a superbill at your appointment or request one through our office after your session.

  2. Contact your insurance provider to confirm your out-of-network mental health benefits. Ask:

    • “Do I have out-of-network coverage for outpatient mental health services?”

    • “What percentage of the session cost will be reimbursed?”

    • “Is there a deductible I must meet first?”

  3. Submit the superbill to your insurance company according to their instructions (this could be via mail, online portal, or fax).

  4. Wait for processing—your insurance will review the claim and send you any eligible reimbursement directly.

Other Pricing Options

 

Self-Pay

For individuals without insurance or who prefer to pay out-of-pocket, we offer a self-pay option.
This can be a great choice for those who want privacy in their care or do not have coverage that includes mental health services.
Please contact us for current rates and payment options.

Sliding Scale

We understand that financial circumstances vary. For individuals experiencing financial hardship, we offer a sliding scale rate based on income and household size. Contact us to discuss eligibility and required documentation.

Ready to Begin?

Getting started is simple. Call or schedule online to set up your first appointment.

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Bringing Hope, Healing & Support

14460 Falls of Neuse Rd STE 149-172
Raleigh NC 27614-8227

Mailing address for correspondence only- not a physical service location.

Operating Hours: Monday – Friday 9a-5p

© 2025 Promised Hope PLLC. All rights reserved.